Xfinity My Account

Xfinity My Account review

Xfinity My Account is a special application from Comcast Interactive Media that allows you to deal with your Xfinity account easily. Here you can check for service interruptions, upgrade equipment, pay bills, view the channel list and update your account anytime and anywhere.

Design 5/5

Though there many pads, the interface of the app looks rather simple and stylish. There are no irritating colors – only white background and blue block on the top. The font here also looks pleasant, and, meanwhile doesn't complicate the reading of the text. So, the app's design is consonant with its functionality.

Content and Features 4/5

The app has got a wide range of features that are connected with the Xfinity account. E.g., here it is possible to check the balance. Also, you can subscribe to payments through EcoBill to receive a cheque by email.

Management of the profile becomes easier too. So, here it's possible to look through the channels list and remove some of them. In addition, you can see information about used traffic.

In Xfinity My Account there is a basic function of editing personal data. You may change your phone number, email address, and password. Also, it's possible to choose another nickname.

If you have kids, you can set up parental control right in the application. Due to the function, children won't watch anything unwanted.

User Experience 3/5

The application's interface is user-friendly because on the main screen you will be able to find all necessary functions. Also, the lags don't appear. Nevertheless, some users note that sometimes it's necessary to do irrational operations. If you want to see your bills, you'll have to enter the password again. Of course, it's a safety measure, but why should users do it many times?

Also, it's impossible to delete some information. Here you won't be able to change the banking card. The app will give you misleading messages that this function isn't available at the moment. But it isn't available at any time. Maybe, it's just a bug that should be fixed.

Compatibility 3/5

The app can be installed both on Android and iOS devices. Also, you can find a site with functions that are available in the program. It should be noted that the app isn't compatible with many devices. It's primarily a disadvantage for owners of Android gadgets. Anyway, synchronization here works pretty well.

Conclusion 

All in all, it's a useful application for those who want to manage their Xfinity accounts easily. Here it is possible to control payments, edit personal data and set some additional functions. Anyway, sometimes in the application appear problems that are connected with changing of the card. Despite all the disadvantages, you should try the program.

Pros:

  • Many useful features
  • Intuitive interface
  • Good synchronization.

Cons:

  • Not compatible with many devices
  • Impossible to change the card
  • Necessity to enter password often.
Interface and Design 10
Key Functions 9
Usability 9
Cross-platform use 6